How do I change the MFA settings for my Organization?

During new account setup, CaseGuide's Support Team will enable MFA with a "token lifetime" of 30 days unless another setting is requested by the Organization Owner.

 


 

Change Token Lifetime

CaseGuide can require MFA on every login or grant an authentication code to last for a custom number of days. 

If you would like to change MFA settings, simply submit a support ticket.

It is not recommended to exceed 90 days for this setting. 

 


Disable MDA

If you would like to disable MFA, please submit a support ticket.

MFA is considered a security best practice and is strongly encouraged.